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  1. RenuBack Support
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General

My Orders

  • What is the delivery time?
  • Do you deliver to my country?
  • How can I change my shipping address? 
  • My tracking link doesn’t work. What should I do? 
  • My order is stuck at customs. What should I do?  
  • How do I place an order? 
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Product

Returns & Refunds

  • How do I return my order?
  • Do I need to pay for shipping to return my order?
  • What is your return policy?
  • How long does it take for my return to be processed?

Payments

  • How can I pay?
  • What do I do if I think I was charged twice?
  • Is it safe to make a purchase?
  • What currencies do you accept?

Warranty & Repairs

  • How do I activate my warranty?
  • How do I claim my warranty?
  • What does my warranty cover? 

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